Welcome to Chantel Beauty Spa. Please review the following policies prior to booking an appointment. These policies are designed to comply with California law and apply to beauty spa services only.
Clients must provide at least 24 hours’ notice to cancel or reschedule an appointment.
All sales are final.
No refunds are provided for missed appointments, cancellations, completed services, or purchased products, as permitted under California law.
Exchanges are permitted only in the event of a documented allergic reaction to a product.
Defective products may be exchanged within 7 days of purchase for the same product only. Original receipt is required.
Arriving late will result in a reduced service time.
Services will end at the originally scheduled time to accommodate subsequent appointments. The full service fee still applies.
Service animals, as defined under the Americans with Disabilities Act (ADA) and California law, are welcome.
No documentation or certification may be required. Emotional support animals and pets are not permitted.
Children are welcome; however, the spa environment is intended to be calm and relaxing.
Clients are responsible for supervising children at all times. Services may be discontinued if the environment becomes disruptive.
By booking an appointment, you acknowledge and agree to these policies.
Thank you for choosing Chantel Beauty Spa.